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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich

February 19, 2026

5  out of  5
rating by Rich
"Just worked with Joe to switch my renters insurance and auto insurance to State Farm from my previous insurer. Can't say enough good things about my experience! It was super simple and straight forward. I ended up getting a better policy, with more coverage and somehow am paying quite a bit less than I was at my previous insurer. If you are looking to save some money on insurance, and get great customer service I strongly suggest you get a quote from these guys! Thanks Joe!"
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Michael & Nicole Karnowski with Metamorphosis CCT

February 17, 2026

5  out of  5
rating by Michael & Nicole Karnowski with Metamorphosis CCT
"We have had a chance to get to know Reid and his team and they are top notch: kind, caring, and willing to go out of their way to support the people they work with. They also work to learn and grow as a team and that makes all the difference. You can feel good about working with this team and know they have your best interest in mind."
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Patti Schuman

February 17, 2026

5  out of  5
rating by Patti Schuman
"Highly recommend State Farm and Travis Murphy is a great agent to work with! Very helpful, helped us save a ton of money by bundling our home, auto and motorcycle insurance. He was very informative and explained everything very well and so pleasant to work with."
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emma hanson

February 10, 2026

5  out of  5
rating by emma hanson
"Joey was super helpful in getting my renters insurance set up. The whole process was easy and stress-free. I’m really happy with the experience!"
We responded:
"Thank you for the great review Emma!"
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Lyndon Paquette

January 29, 2026

5  out of  5
rating by Lyndon Paquette
"I had the pleasure of working with my friend Travis who was very helpful in getting a quote and starting up a new auto and home policy. Highly recommend this agency."
We responded:
"Appreciate the great review Lyndon, look forward to working together! "
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mckenna strong

January 23, 2026

5  out of  5
rating by mckenna strong
"So glad I got the chance to connect with Joey! He made getting renters insurance incredibly easy—explained everything clearly, answered all my questions, and helped me find great coverage without any stress. Very knowledgeable, responsive, and genuinely cares about helping people. I’d definitely recommend him to anyone looking for insurance."
We responded:
"Thanks Mckenna! "
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Lara Jones

January 20, 2026

5  out of  5
rating by Lara Jones
"We have been very happy with our insurance experience here. Choosing new coverage can be stressful, but the people here make it easy. Communication is kind, prompt, and informative."
We responded:
"Glad we can be there for you in this way, appreciate you Lara!"
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Ethan Farr

January 20, 2026

5  out of  5
rating by Ethan Farr
"These guys are great to work with! They’ve been very responsive and knowledgeable when I’ve had questions on my policy or when I had a claim to submit. Kenny and others from the agency have made everything very easy for me whenever I’ve needed help. Highly recommend to anyone who’s looking for an insurance provider!"
We responded:
"We love working with you too Ethan!"
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Lauren Brownlow

January 14, 2026

5  out of  5
rating by Lauren Brownlow
"Kora is so great to work with!"
We responded:
"Thanks for the great review Lauren!"
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Maddy Kertzmann

January 10, 2026

5  out of  5
rating by Maddy Kertzmann
"I'm SO grateful for Travis's assistance in helping navigate insurance. I was impressed by his knowledge, patience, and authenticity. Not only did he help me save money, but I now have more coverage than my previous insurance provider for less cost. I especially value that I never felt pressured or rushed into anything. Thank you for helping me out and allowing me to feel more knowledgeable and confident in the process : )"
We responded:
"Maddy, welcome to RSSF! Glad we were able to help you in this way. We look forward to working tother!"
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Chuck Hagberg

January 5, 2026

5  out of  5
rating by Chuck Hagberg
"Ken and Travis were very helpful, they were very knowledgeable about the policy and what it covers. I would recommend them both."
We responded:
"Thank you for your business Chuck!"
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Brittney Morin

August 3, 2025

5  out of  5
rating by Brittney Morin
"I worked with Dani and she was phenomenal!! One thing you don’t get with shopping for insurance online is the personal connections you make. Dani took my current insurance/declarations and not only was she able to get me a better rate, she increased my coverage. She knew that for me as a single mom it was important to have the right amount of coverage for my family….something I didn’t know much about. I’m very appreciative of her knowledge and kindness."
We responded:
"Thank you for the thoughtful review! "
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Bri Beebe

July 31, 2025

5  out of  5
rating by Bri Beebe
"The people here have been incredible! I've been so appreciative every time I talk to someone that works at this office. The main person I am in contact with is Dani and she's truly amazing and has helped me through my car accident not too long ago. Thank you!"
We responded:
"Thanks for the great review! "
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Asher Linde

May 27, 2025

5  out of  5
rating by Asher Linde
"Ken is great, easy to work with, quick and saved me allot of money and provided more coverage. It really doesn't get any better."
We responded:
"Thank you for taking the time to write a great review Asher! "
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Andrew

April 28, 2025

5  out of  5
rating by Andrew
"Reid and his team are excellent. I have had a great experience over the last 8 years. Highly recommend if you're looking for an agency that cares and goes the distance for your needs."
We responded:
"Hey Andrew, thanks for the great review. Appreciate your business over the years!"
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Kristen Palm

February 18, 2025

5  out of  5
rating by Kristen Palm
"Excellent service !!!! Senior Account manager Chenay was pleasant, patient, efficient, and responsive to all questions. She quickly helped us find the right policy for our needs."
We responded:
"Thank you for the great review Kristen, appreciate you! "
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Amyah Sias

November 22, 2024

5  out of  5
rating by Amyah Sias
"Quick results and worked hard to get me
the cheapest price for my auto insurance. Thanks
Reid!"
We responded:
"Glad we could help Amyah, appreciate your business! "
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Matt

November 13, 2024

5  out of  5
rating by Matt
"If you are looking to have an awesome relationship with your Insurance Agent and Staff, these guys are the most friendly and helpful group there is in the area. I would not go anywhere but here. Real folks and extremely professional! Don’t hesitate to give them a call, it will be worth your time!"
We responded:
"Thanks for the great review Matt! "
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Joseph Bumpus

November 8, 2024

5  out of  5
rating by Joseph Bumpus
"I worked with Ken to setup all of my policies after just moving to the area. I received great service, got an excellent rate, and recommendations for all the food in the area. Highly recommend."
We responded:
"Welcome to Duluth Joe, glad we were able to help you guys out in this way!"
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Mari Hedtke

October 9, 2024

5  out of  5
rating by Mari Hedtke
"By far the best insurance office I have ever worked with. Every person there is exceptional. I highly recommend them!"
We responded:
"Thanks Mari, this is what we are striving toward!"
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jessica hinnenkamp

July 31, 2024

5  out of  5
rating by jessica hinnenkamp
"We were shopping around for Auto and Home insurance because of huge rate increases with Nationwide. We were pleasantly surprised to have Reid's State Farm come in the lowest compared to many others, including Costco! They were able to lower our auto bill by $230 per month. In addition to the lower rate, they were great to work with. I felt like I was back in the times of when businesses actually took time to listen to their clients and their needs!"
We responded:
"Jessica, appreciate the thoughtful review! We look forward to working together! "
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Jodi Thompson

May 10, 2024

5  out of  5
rating by Jodi Thompson
"State Farm saved me a little over $100 a MONTH / $1200 per year on my auto insurance. Ken was a delight to work with; he was very prompt, knowledgeable, and courteous."
We responded:
"Thank you for taking the time to write a nice review Jodi, appreciate your business! "
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Matt Armstrong

May 9, 2024

5  out of  5
rating by Matt Armstrong
"Exceptional service from Reid and his team! Their attention to detail and personalized approach made navigating insurance options a breeze. They were patient, knowledgeable, and helped me find the perfect coverage for my needs. Highly recommended!"
We responded:
"Appreciate the great review Matt! "
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Seth Sutherland

April 21, 2024

5  out of  5
rating by Seth Sutherland
"I had a very pleasant time working with Chenay. Incredibly responsive, and exactly what I needed! I'd highly recommend!"
We responded:
"Great review, thanks Seth! "
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Asha Fritsinger

April 19, 2024

5  out of  5
rating by Asha Fritsinger
"Dani delivers excellent customer service, has a superior sense for her attention to detail, and clearly believes in timeliness. I’d highly recommend working with her to anyone I know!"
We responded:
"Thank you for the great review Asha, we appreciate you! "